PS4 Console:

1. Go to PlayStation Store 




2. Scroll to the bottom of the sidebar, select Redeem Codes 




3. Carefully enter the 12-digit code, then press Done and follow the steps to redeem your code.




4. Congratulations! The credit or content is now applied to your account. 



NOTE: For PSN games, you may choose to download right away or any time, just go to Library, then Purchased




PS5 Console:

1. Go to PlayStation Store.


2. Hit down on the D-Pad to bring the different tabs namely, Latest, Collections, Subscriptions, Browse


3. Go to the three-dot button in the top right corner of the screen. 



4. Select Redeem code


5. Enter your 12-digit code and Redeem it.


6. Congratulations! The credit or content is now applied to your account. 



Web Browser:


1. Go to the PlayStation Store website and log in to your PSN account. 


2. Click on your Avatar at the top-right of the screen. 


3. Select Redeem Codes from the drop-down menu.




4. Carefully enter the 12-digit code, then hit Next. 


5. Confirm the product by clicking Add funds/Redeem/Confirm


6. Congratulations! The credit or content is now applied to your account.



REMINDERS: 

  1. When redeeming PSN codes, there's no need to add capital letters, blank spaces, or hyphens.
  2. If the purchase is not reflecting, please try the following:
    1. Redeeming via console > Restart your console
    2. Redeeming via web browser > Sign out of Account Management or exit PlayStation Store and sign back in to refresh your account.
  3. Visit the PlayStation Network Status page. Please wait until the lights are green before trying to enter the code.
  4. If your code is coming back as used or invalid, please follow the instructions from this article



Still having trouble redeeming your code? Check out the Fix Common Errors for PlayStation.