General

Folder for adding Shipping FAQs articles

How long will the delivery take?
Hey, I just paid for my product, when will I receive it? It will be emailed to your email address within 5-10 minutes, depending on the volume of orders...
Wed, 26 May, 2021 at 1:04 PM
How do I receive my product?
Are you sending it to my email address or to my home address? We will email you a scanned copy of the card or an image file and send it to your email ad...
Wed, 26 May, 2021 at 1:08 PM
Will I receive a physical product?
Will receive an actual CD/DVD? ElectronicFirst.com delivers products digitally and almost instantly.  We do not send any products or packaging in the post...
Wed, 26 May, 2021 at 1:10 PM
I did not receive any email confirmation of my purchase, what do I do?
If you didn't receive an email confirmation after purchase, please do the following: Double-check that you used the correct email address when you...
Wed, 26 May, 2021 at 1:22 PM
I paid for a pre-order product. When will I receive it?
I just placed an order for a pre-order game, will I receive it right away? For pre-orders, it will be sent to your email address on the day of the produc...
Tue, 20 Apr, 2021 at 12:21 PM
I didn't receive my product, what do I do?
Can't find my order. Where's my order? I just paid for my product and I haven't received it yet, please help.  Worry not! Our Support team ...
Mon, 8 Nov, 2021 at 10:28 AM
Ticket submission isn't working, how can I contact you?
I'm having trouble submitting a ticket,  what should I do? Don't fret! You may still reach us via chat or email us at support@electronicfirst.co...
Tue, 20 Apr, 2021 at 12:27 PM
How do I get the Facebook discount code?
Hi, I just liked your Facebook page but I didn't get a code, what do I do? Cool! So you have just liked our Facebook page, thank you!  To ge...
Wed, 26 May, 2021 at 1:26 PM
Do you have a discount code?
Do you give away discount codes I can use? Unfortunately, we don't give away discount codes, but you can get one by liking our Facebook page.  To g...
Tue, 20 Apr, 2021 at 2:04 PM
About ElectronicFirst.com
Founded 2007 Electronic First (EF) was founded in 2007 with a mission to provide Xbox/PS/Gaming/Software keys at the best prices with Instant Email Deli...
Wed, 26 May, 2021 at 1:30 PM