General

Folder for adding Shipping FAQs articles

How long will the delivery take?
Hey, I just paid for my product, when will I receive it? Normally, It will be available to download on your EF Dashboard within 5-10 minutes, depending ...
Fri, 23 Dec, 2022 at 12:11 AM
How do I receive my product?
Are you sending it to my email address or to my home address? Your code/key will be available to viewdownload on your EF Dashboard.  We do not send prod...
Fri, 9 Dec, 2022 at 12:09 AM
I paid for a pre-order product. When will I receive it?
I just placed an order for a pre-order game, will I receive it right away? For pre-orders, it will be available on your EF Dashboard  under My Orders on ...
Fri, 9 Dec, 2022 at 12:10 AM
I didn't receive my product, what do I do?
Can't find my order. Where's my order? I just paid for my product and I haven't received it yet, please help.  Normally, your code/key wi...
Fri, 9 Dec, 2022 at 12:23 AM
About ElectronicFirst.com
Founded 2007 Electronic First (EF) was founded in 2007 with a mission to provide Xbox/PS/Gaming/Software keys at the best prices with Instant Email Deli...
Wed, 26 May, 2021 at 8:30 PM
How do I get a refund?
I want my money back, what do I do? Please submit a request here to determine the eligibility for refunds. Refunds are only processed after we are in recei...
Tue, 20 Apr, 2021 at 8:15 PM
My key/code is not working, what do I do?
Having trouble activating your key/code? We got you covered! Our Support Team will be glad to assist you but before you open a new support ticket, please...
Mon, 3 May, 2021 at 10:04 PM
Why your prices are so cheap?
We strive to offer the cheapest prices on the net with Instant Email Delivery. Since we send you the digital product via email within 10 minutes after purc...
Tue, 20 Apr, 2021 at 8:37 PM
I bought the wrong product, what can I do?
I bought the wrong product, can I exchange my product? Please submit a ticket here to determine the eligibility for exchange.  We would like to empha...
Fri, 7 May, 2021 at 5:31 PM
How can I receive updates and exclusive deals?
Get extra special treatment, join our emailing list to be the first to get our exclusive deals all year round. Latest releases, reviews, videos, new arrival...
Fri, 7 May, 2021 at 5:31 PM